Spark Cosnult S.R.L. (further referred to as “Spark”) is a company established in Romania headquartered in Focsani, Vrancei Street no.39C,Vrancea County, and offices located in Focsani, 15 Ștefan cel Mare St, C2 Building, Ground Floor, apt 4, Vrancea County , registered with the Trade Registry under no. J39/331/2008, Fiscal Code RO 23586236; Tel: +40 337 401 352, Fax: +40 337 401 353, e-mail: office@sparksc.com, Administrated by: Mrs. Oancea Anicuta; the person responsible with data protection issues: Mrs. Catalina Burca: Tel: +40 337 401 352; e-mail: catalina.burca@sparksc.com
This Privacy Policy applies to the data we collect about you when our Site, as well as when you contact us through our existing social networking sites (such as Facebook, Twitter, LinkedIn, etc.), or when you use any form of contact of Spark and/or On employees in connection with the conclusion, execution or termination of a contract or other legal relationship to which Spark is a party (or is/is going to be a party).
·Visitors and users of our web pages or our existing social networking pages;
Applicants/candidates for Spark jobs;
Representatives of the companies we work with (actual or potential clients or suppliers).
You access or use our Sites;
You contact us through the online form available on our Sites, through email or by telephone;
You use the apps developed by Spark;
You purchase/access the services or other content on our Sites;
You initiate contact through our social media pages.
Fill in and submit personal data in tax / administrative or other documents (e.g., activity reports, complaints, comments on Spark's work, etc.).
We process your data only to the extent that we have reason to do so, such as: in order to deliver to you (or the company which you work for or represent) the requested Spark services in order to respond to the requests that you or your company/ the entities you work with or represent send us, to inform you about the latest IT products and other news or to improve our services.
Many of the data we process about you is provided by you directly, such as:
Identification data such as name, surname, and email or telephone number, you provide to us when you contact us through the contact form available on the Site;
Content that you generate through our Sites, such as the messages you send to us through the existing contact form on the Site and the data contained in the documents so submitted by you;
The content of the generation when you contact us by email or telephone and the data contained in the documents so delivered;
Content that you generate through our existing social networking sites like Facebook, Twitter, or LinkedIn. In situations like when you like the Spark page or our posts, when you post messages or post comments, such as your username, the image/picture or message content will be processed.
When you access any of our Sites, we use the following services to collect information about your interaction with our Sites:
Google Analytics
Google Tag Manager
Facebook Pixel
Drift
HotJar
Albacross
Unbounce
Active Campaign.
LinkedIn Insight Tag
This information allows us to provide access to our Site, but also to receive information on how visitors use our Sites to improve our services.
Information on the use of the Site - we process information on how to use the Site to find information such as the number of visitors on the various pages of the Site.
Information provided through Cookies and other technologies - a cookie is an alphanumeric identifier installed on your hard drive when you visit a website, mobile application, or advertisement. It stores information about your visit to our Sites (visited pages, date, and duration of visits, etc.). The cookies used by Spark do not collect data such as your name or email address. You can set your browser to refuse all or some cookies or to warn you when Internet pages set or access cookies. If you disable or decline cookies, please note that certain parts of our Sites may become inaccessible or may not work properly. For more information on the cookies we use, please refer to our Cookies Policy
Within the current activity (i.e. supply of materials and the provision of services), Spark collects the following data regarding the Spark’s partners, irrespective of the location of the services or the supply of materials:
Identification data, name, surname, professional phone number, e-mail;
Your photo, if attached to your email address or communication applications you use in relation to Spark (e.g., Whatsup, Skype, Messenger, etc.);
Data regarding your position, position, and activity in the company that your representatives represent in relation to Spark.
For the purpose of concluding and executing a contract or to fulfill our contractual obligations with respect to our existing or future clients - e.g. when you place an order or an enquiry on the Site or otherwise, we will process the data you provide us with for the validation, analysis, offering, fulfillment and invoicing of the contracted services, for the processing of payments as well as for solving the claims, complaints or other requests for Spark services you are requesting.
Based on your agreement - when you send us messages via the existing contact form on the Site, we will use the data to respond to your messages. Also, if you ask us questions about a particular service, and for this reason, you provide us with information about your activity, your preferences or other issues, this data will be processed but only to the extent needed in order to answer your questions.
If you choose to opt for receiving newsletters and/or alerts, we will use the data to send you such commercial communications by email or SMS, telephone call. Such communications will only be sent to you if you have given your prior consent.
Please note that under the applicable legal provisions in the field of electronic communications, we will be able to use your email address provided to us at the time of purchase of a service for the purpose of making commercial communications if they relate to services similar to those previously acquired from us
You have the right to withdraw your consent at any time by submitting a request as set out below.
Because the law compels us to carry out such processing - e.g. we keep contracts, accompanying shipments, activity reports on Spark business operations - to meet our legal obligations in tax matters and other regulated areas.
Based on a legitimate interest - when your rights and freedoms are unaffected - we will use the data processed when you access the Site to identify and correct any malfunctions that may occur during the use of the Site and to be able to evaluate the security level of the Site, to make improvements and to evaluate, measure and improve our services as a result of analyzing your preferences on the Site.
We also process your data to record the company you are working within Spark's suppliers and customers database or to notify the company you are working with orders/offers/confirmations of offers/invoices/newsletters about the contracts concluded between Spark and the company you are working for, or other documents and / or information relevant to the existing or potential business relationships between Spark and the company you are working for.
We have analyzed and compared our legitimate interest in carrying out the current activities listed above in relation to your legitimate rights and interests and the consequences this data processing has on you and we have come to the conclusion that we do not violate your rights and interests because:
we have limited the purposes of the processing as well as the volume of processed data to the maximum extent and have taken the necessary steps to guarantee the exercise of your legal rights in relation to the data we process, including the right to oppose;
we have limited the access to the processed data of our employees and have instructed employees to only process the data that is strictly needed to be processed for the purposes indicated above; and
we keep your personal data in safe conditions and proper protection.
We will keep your personal data as long as it is necessary in order to meet the purposes we have collected them for, including for the purpose of meeting any legal, accounting, or reporting requirements. Most of your personal data will be retained for the entire duration of the activity / operation that generated the data collection, and for a reasonable time since the last activity, except for the information contained in the taxable documents that we retain 10 fiscal years from the date of the tax transaction to which these data refer.
Within Spark, your personal data will be disclosed to Spark employees in the departments that need to know this data to conduct their business, the IT department employees, and the administrators only to the extent necessary for the activities and purposes for which we process your data.
For the purposes mentioned above, your personal data will possibly be disclosed and even processed by third parties such as:
Public institutions law enforcement authorities in accordance with relevant legislation;
Tax administration;
External suppliers of mailing services;
Cloud service providers;
Specialized service providers appointed by Spark for various services related to Spark affairs;
Other professional consultants.
Employees, managers and / or representatives of the above-mentioned service providers or service providers and the dedicated service providers designated by them must respect the confidentiality of your personal data and may use such data only in accordance with the Spark instructions.
We store your personal data on equipment (servers and back-up servers) located in non-EEA countries. In order to transfer your personal data in accordance with data protection principles, Spark has implemented appropriate safeguards in line with the GDPR. A list of companies to whom we transfer your data to be stored outside of the EEA includes: companies within Google Group.
Automated decisions are defined as decisions about individuals that are based solely on the automated processing of data and that produce legal effects or that significantly affect the individuals involved. As a rule, Spark does not make use of automated decision-making as described above. Spark does not base its decision on whether or not to hire you solely on automated processing of your personal data.
You have the right to contact Spark at any time in order to exercise the following rights you have under the GDPR:
The ACCESS right, based on which, you may request and obtain from Spark a confirmation that your personal data is being processed or not, as well as complete set of information about the purpose, the means of processing the storage period and other information. At the same time, you can request and obtain from Spark, free of charge, a copy of the personal data that is subject to processing if this does not violate the rights of others.
The right to obtain the RECTIFICATION of your personal data, under which you can request and obtain from Spark the rectification or updating of your personal data that no longer corresponds to the reality (for example, if you have changed your name, address, phone number or e-mail).
The right to obtain the ERASURE of your personal data, under which, in certain circumstances (such as when the data are no longer required for the purpose for which they were collected or the data are processed illegally or in other situations prescribed by law), you may request and Spark is bound to delete your personal data.
The right to RESTRICT the processing of your personal data, based on which, in certain circumstances (such as when you consider that the date processed by Spark is not accurate or in other situations provided by law), you may request and Spark temporarily suspends the use of your personal data, until the exact situation of this data is clarified.
When Spark processes your data in order to ensure a legitimate interest (based on art. 6 par. 1 letter. f of the GDPR), in addition to the rights listed above you have the right to oppose to the processing of your personal data.
If you enforce this right, Spark will not be able to process your data unless it shows and can explain to you why the way and reasons for processing your data are very important and why processing your data further, will not violate your legitimate rights and interests and will not harm you.
If Spark cannot prove the above, Spark must stop processing your data immediately.
When Spark processes your personal data based on your express consent (pursuant to Article 6 paragraph 1 letter a of EC Regulation No. 679/2016), in addition to the above rights, you have the right to withdraw your consent regarding the processing of your personal data;
If you use this right, Spark can no longer process your personal data in regard to which you have withdrawn your consent;
In order to use this right, you only need to notify us by email or by other means (but in writing) that you no longer agree to the processing of your personal data on the basis of the previously given consent.
For more details on the processing of certain categories of personal data or on your rights in relation to the processing of your personal data, you can access our Cookies Policy and Privacy Policy - Marketing Processing Activities or you can contact Mrs. Catalina Burca from by telephone at +40 337 401 352 and by e-mail at catalina.burca@sparksc.com.